- Shipping & Returns
Shipping & Returns
At this time, FTH Wholesale ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, FTH Wholesale ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
- Shipping: Domestic shipments will ship by UPS ground and will be insured. The ship time from Oklahoma can range from 1 to 5 business days depending on your location. Next Day Air, 2nd Day Air, or 3 Day Select is always available at your request. Our shipping rates are very, very reasonable. The shipping rate will be based on the lowest UPS rates. To calculate the exact amount we must know the exact weight and shipping location, including zip code. Companies that quote an up front shipping rate are always padding the cost for their own protection. We prefer to charge the lowest rates which can only be calculated after the order is processed. The vast majority of packages that we ship range between $10 - $20. Some exceptions would be Air Packages, larger or heavier packages. Also please note if you are paying by COD UPS charges an extra $9.00 fee for the handling the transaction. Cashier's Check and Money Order are the only payments for COD.
- Sales Tax: FTH Wholesale does not charge sales tax for merchandise ordered on this Web site unless you are in Oklahoma and have failed to provide us with a sales tax permit. We base this on the applicable state sales tax rate and the location to which the order is being shipped.
- Return Policy: If an item is defective or if we have made a mistake, we will always gladly accept your return within 30 days of receipt of your order. Just put it in a box and ship it back with your information. We DO NOT accept returns for any other reasons.
Very Important Note: The return shipping fee is paid by the customer. The credit for the merchandise will be applied to you next order. Please include your daytime phone number and a copy of your invoice as well as who you talked with in the return package so we can issue the credit to the correct account.
All broken and defective items may be returned within 30 days for a full refund or replacement. Please send your returns and an order number to:
2374 W. New Orleans St
Broken Arrow, OK 74011.
Merchandise sold on this site are made for adults and kids 12 years and older. Jewelry components can detatch and become a choking hazard--so don't let your little ones or pets play with them.
Terms and Conditions
COPYRIGHT: Copyright © 2014-2016 FTH Wholesale. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice:Copyright © 2014-2016 FTH Wholesale. All rights reserved.
TRADEMARKS: All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by FTH Wholesale. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of FTH Wholesale or any third party, except as expressly granted herein.
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. FTH Wholesale and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of FTH Enterprises shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and FTH Enterprises with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and FTH Wholesale with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by FTH Wholesale. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.